Snippets are a great way to centrally organize and maintain information that is used in multiple email templates. For example, if you have several email templates that need to include the same information, such as product updates, instead of typing that same information into multiple email templates, you can create a single Snippet and add it to each template as a macro. Then when you need to make a change to that information in your templates, you can simply make changes to the information in the snippet and the changes will automatically appear in the two email templates.

Creating New Snippets

To create a new Snippet, first choose the “Snippets” tab from the Tools-> Customize Email Templates menu option. Choose which user you would like to create the new Snippet for under the “Owner” drop down menu and then click on the button to create the new snippet. This will create a blank snippet.

Once you have created the new snippet you will be prompted to enter a name for this snippet. This name will be the name of the snippet when adding it to the email template. Be sure to name it something you will recognize.

You are able to change the owner by selecting the drop down menu below of the Snippet name. You will also now be able to save the Snippet and any changes by clicking on the save.

The next section of the Snippet window will allow you to customize the template. The window has a full toolbar that includes the ability to change fonts, sizes, cut, copy, paste, spell check, etc. You can also insert pictures and web links. Users also have the ability to switch the Snippet into HTML code as well.

On the toolbar of the Snippet editing window is the “Macro” button. This button allows you to choose from any of the available macros in QuoteWerks and add them into your Snippet.

Adding Snippets to E-Mail Templates

To use a created Snippet in an email template, open the email template you wish to add a snippet to. After clicking on the Macro buttton look for the “MySnippet” and/or “Public Snippet” macro:

The MySnippet macro refers to a Snippet created under the current logged in user’s snippets. The “Public Snippet” macro refers to the public snippets that are available to all users.

Once the snippet macro has been added to the email template you will need to enter in the snippet name. The macro should look like this:

<<MySnippet:SnippetName>>

<<PublicSnippet:SnippetName>>

For example a User Snippet named Sample Snippet should look exactly like this:

<<MySnippet:Sample Snippet>> when added to an email template.